Privacy policy
Information We Collect
When you order, we collect your name, email address, delivery address, billing address, phone number if you provide one, and the details of what you bought. Card details go directly to our payment processor and are never stored by us. When you browse, we collect your IP address, browser type, device type, and the pages you viewed.
How We Use Your Information
To process and deliver your order, handle returns and refunds, answer your messages, screen for fraud, and meet our tax and accounting obligations. If you join our email list, we use your address to send store updates until you unsubscribe.
Third-Party Sharing
We share what is necessary with the providers that run the store: our ecommerce platform, payment processors, delivery carriers, email and support tools, and analytics providers. We also disclose information where the law requires it. We do not sell your personal information.
Cookies & Tracking Technologies
We use cookies to keep your cart working, remember your preferences, and measure how the site is used. You can block or delete cookies in your browser settings, though parts of the site may stop working if you do.
Data Security
Data is transmitted over encrypted connections and held on access-controlled systems operated by our platform and service providers. Card payments are processed by PCI DSS compliant providers. No system is completely secure, so we cannot guarantee absolute security.
Data Retention
Order records are kept for as long as we need them for accounting, tax, and legal purposes. Marketing contacts are removed when you unsubscribe. Data no longer needed for those purposes is deleted or anonymized.
Children's Privacy
This store is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us their data, email us and we will delete it.
Changes to This Policy
We update this policy when our data practices change. The revised version is published on this page with a new "Last updated" date, and it applies from the date it is posted.
Categories of Personal Information Collected
Identifiers such as name, email address, postal address, phone number, and IP address. Commercial information such as products purchased and order history. Internet activity such as browsing and interaction with our site. Financial information limited to payment data handled by our processor. We do not collect biometric, geolocation, or sensitive personal information.
Sale or Sharing of Personal Information
We do not sell your personal information for money. Some analytics and advertising cookies may count as sharing for cross-context behavioral advertising under California law. Where they do, you can opt out using the link below.
Your Privacy Rights (US)
You have the right to know what personal information we collect and how it is used, to request a copy, to request correction of inaccurate information, to request deletion, and to opt out of sale or sharing. We will not deny service, charge a different price, or provide a lower quality of service because you exercised these rights.
Do Not Sell or Share My Personal Information
To opt out of the sharing of your personal information for cross-context behavioral advertising, use our Do Not Sell or Share My Personal Information page, or email us with the subject line "Do Not Sell or Share". We action requests without requiring an account.
State-Specific Disclosures
Residents of states with their own privacy laws, including Virginia, Colorado, and Connecticut, hold rights comparable to those set out above. To exercise them, email us and state which state you reside in.
Contact Information
Business Name: Fecrux
Email: support@fecrux.shop
Telephone: +1 (916) 385-3900
Business Address: 1209 Mountain Road Pl NE, Albuquerque NM 87110, United States
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM
Last updated: August 16, 2026